#Bereavement; #Settld.Care; #End-of-lifeAdmin; #BereavementStandards
Settld and Portsmouth Water team up for the Bereaved
Settld and Portsmouth Water has teamed up to support the bereaved by making end of life accounts easier to manage By signing a key deal, Settld and Portsmouth Water are making life simpler for bereaved and vulnerable customers. The strategic partnership will streamline end-of-life account administration and provide a new support service for Portsmouth Water's vulnerable customers. This development is in line with recent guidance to companies from OFWAT - the water regulator - which demands a higher priority be given to bereaved and vulnerable customers. Settld's award winning service, providing end-of-life admin support, has received great customer reviews over [...]
Exizent Bereavement Index shows experiences are getting worse
Exizent Bereavement Index Shows that Experiences for the Bereaved are Getting Worse One of Settld's partners, Exizent, has produced a bereavement index report that shows how experiences for the bereaved are getting worse. Nick Cousins, Founder at Exizent has described their index as From the notifier of a death, to the legal services firm responsible for managing a bereavement case, to the financial services institution that holds information regarding the assets and liabilities of a person who has passed away. Vicky Wilson, CEO of Settld comments: The evidence is now piled high. Bereaved consumers are too often brushed aside at exactly [...]
Northern Echo – Why post Death Notices in the Northern Echo?
When someone passes away, the executor to the estate is legally responsible for settling the affairs of the person who died. This means valuing the estate (property, possessions and money), gaining probate if it’s needed, and paying any inheritance tax that’s due. If there’s a will, you’ll also be carrying out their final wishes. One of those steps involves using the The Northern Echo to place a Death Notice. You can use any local paper and you must place a notice in The Gazette. The executor process can be complicated. We’ve got a simple checklist for you to download that [...]
Why do so many companies make life a misery for grieving families?
Why do some of the biggest names in British business make grief miserable for bereaved families? Too many companies lack compassion, empathy and efficient processes, when dealing with bereaved customers. This makes grief miserable whilst families are left struggling with end of life admin. Settld CEO backs George Monbiot’s Twitter tirade against service providers for making grief miserable after a loved one has died. That’s the view of Vicky Wilson, chief executive of multi award-winning death admin service Settld. Her comments follow a tirade on Twitter about his treatment by the well-known writer and journalist George Monbiot. Monbiot’s family faced [...]