Settld partners with leading identity verification service Onfido

AI-based technology verifies new users quickly, bringing additional security to free bereavement account notification service

March 1st, 2021


Settld, the end-of-life admin service, has teamed up with global identity verification and authentication provider, Onfido, for a secure and simplified user verification process.

The integration of Onfido’s AI-powered technology enables users to remotely prove their real identity for Settld’s free web-based bereavement notification service. Once a user’s identity is verified, multiple companies (e.g. banks, utilities, mobile phone, broadband etc) are then notified automatically of a relative’s death with requests to close the deceased's accounts.

Onfido is trusted by numerous banks and financial institutions to combat fraud and ensure compliance with relevant Know Your Customer (KYC) and anti-money laundering legislation.

Onfido assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics, ensuring the person presenting the identity is its legitimate owner and is physically present. Once the user's identity is verified, the bereavement notification is given the green light to be sent to the service provider to process.

Settld CEO Vicky Wilson said: “When bereaved families are using Settld’s website to notify multiple companies of the death of a loved one, we want to give them peace of mind by providing a simple, secure and stress-free service.

“With Onfido, we are providing world-leading customer verification technology, which will reassure our customers - and the service providers we notify - utilities, banks, pension, broadband, TV, mobile, insurers, the list goes on.”

Onfido Chief Product Officer, Kevin Trilli, said: “We’re pleased to be supporting Settld’s digital initiatives, helping users prove their real identity online. Settld customers are able to start their digital journey through a secure and simplified online experience, while service providers have the assurance comprehensive ID checks have been completed when they receive a bereavement notification.”


For information or interviews, please contact:

Tim Reid
PR and Media consultant
07720 414205



About Settld

Settld provides secure, simple and stress-free end-of-life admin services. Its automated bereavement account notification, closure and transfer solution is the private sector equivalent of ‘Tell Us Once’. Settld allows users, for free, to notify a death to multiple companies in one go. Co-founders of the Bereavement Standard campaign with Cruse Bereavement Care.

About Onfido

Onfido is setting the new standard for digital access. The company digitally proves a user’s real identity using artificial intelligence (AI), by verifying a photo ID and comparing it to the person’s facial biometrics. This means businesses can verify their users without compromising on experience, conversion, privacy, or security.

Recognised as a global leader in AI for identity verification and authentication, Onfido is backed by TPG Growth, Idinvest Partners, Crane Venture Partners, Salesforce Ventures, M12 - Microsoft’s venture fund, and others. Onfido has raised $200m in funding, and with approximately 400 team members across seven countries, is enabling digital access for some of the largest companies around the world.