When Sheila Hudson’s husband, Harold, died in December 2020 at the age of 86, he left behind a number of accounts and subscriptions.

Despite a career as a chartered tax adviser, his wife Sheila was daunted by the prospect of dealing with his  end-of-life admin and notifying multiple service providers about his death. As she tried to come to terms with her loss, Sheila repeatedly put aside the tasks. 

“I was in dire straits until I heard about Settld”

Still too upset at the time to even say her husband’s name aloud, Sheila says Settld relieved the stress and anxiety of having to contact individual providers to tell them about Harold’s death. All she needed to do was fill out our simple form, photograph his will, and upload a scan of his death certificate to the Settld website. 

I don’t know how other people deal with this sort of thing. But for me, I just wanted to leave it and put it out of my mind. I didn’t want to talk about it. I couldn’t even say my husband’s name at the time. 

At some stage the phone has to be lifted and people, strangers, banks all have to be spoken to.  But that’s what I couldn’t do. If it was up to me, it wouldn’t have happened.

“Immediately contact Settld. Do it. Let someone else help with the burden of this dreadful exercise. You won’t regret it.”

I don’t know how long I’d have left it, but I would just have left it and left it. When I first heard about Settld, I was in dire straits and I thought this service is definitely what I need.

I just knew that I needed some help and I needed someone to do it for me, and that’s where Settld came in. I think it’s an invaluable service and it really worked for me. 

We were so pleased to be able to help Sheila in her hour of need. Like many people, Sheila didn’t really know where to start with contacting service providers. She didn’t want to have to tell strangers about her husband’s death at a time when she was struggling to process her own terrible grief. 

“When the admin got all too much, our automated system did all the work, and we were there at the end of the phone when she needed us, to help Sheila get through this unenviable task.

Julie Wilson, co-founder, Settld