Retired civil servant and mother of three Joyce Whitehouse, from Stretford, Manchester, died in February 2021, after a long term illness. Her son Steve, who lives and works in Fleetwood, Lancashire, needed to notify a dozen companies about his mum’s death and settle her accounts. Steve had seen a TV feature on Settld on BBC1 and immediately got in touch. Having seen Settld on BBC1 when the service first started up, I’d kept them in mind just in case I needed them in the future. When, unfortunately, my mum died, I found the website straight away. It [...]