The Settld form will ask for the expected handover date and details of the landlord, letting agent, or local authority/housing association. If you don’t have this information to hand, you can provide it to the energy provider at a later date. Some energy providers do need the handover date to close the account - we will let you know which ones. 

For the vast majority of energy providers, sole accounts are closed. Joint accounts are usually transferred under the name of the living account holder. 

It is better to provide a meter reading as close to the date of death as possible, to avoid being charged incorrectly. If you don’t have one, the energy provider will take an estimate.

This information is not mandatory, but does speed up the process for Energy companies if you have it to hand. We do need the deceased’s full name, the registered address on the account, and their date of birth.