Most companies take up to 6 weeks to update their systems. Unfortunately, timeframes are set by each bank, and Settld does not have direct control over this process. Wherever possible, Settld works with companies to provide a better bereavement service, so please let us know if problems persist and we will flag this to the Bank for you.

You will need to send the closure form to the bank directly. For privacy and security reasons, Settld cannot do this for you. However, we may be able to help you fill the form.

Yes, please call the bank directly. For privacy and security reasons, Settld cannot obtain this information. Most banks will send the list of direct debits by post.

If you need account statements and interest certificates, please call the bank. For privacy reasons, Settld cannot do this for you.