We ask for a picture or scan of the original Death Certificate because a lot of companies require this for their records. The death must be matched against the General Register Office (GRO) data, to prove the death happened and prevent fraud. If you have not received the death certificate yet, please upload the Coroner’s Interim Certificate.  Please note that some companies request a physical death certificate to be posted to them. In that case, we will let you know the address to send it to.

This ensures that you, and the Service Providers we notify, are protected against fraud. The identity verification provider with whom we work (Onfido), will verify that your identity documents are authentic and have not been stolen or tampered with. We only ever send these details to Service Providers who actively request them (normally financial institutions). Otherwise, your data remains locked safely in SOC 2 Type II and ISO 27001 digital vaults.

In this case, please upload either an HMRC tax notification (dated within the last 12 months) or a benefit entitlement letter (dated within the last 12 months) confirming the benefit you’re receiving at the time of issue. 

If you don’t have a Council Tax Bill or Utility Bill in your name, most companies accept these other documents as proof of address:  Credit Card Statement (issued within the last 3 months) Bank Statement  (issued within the last 3 months)  Building Society Statement (issued within the last 3 months)