FAQs
Is this service secure?
Yes. Settld is compliant with all data laws and requirements. We use industry best practices to ensure data security both in storage and in transmission, and we run our service on Cloud based products that have the highest privacy and security protection. Onfido, the identity verification provider that we work with, will verify that your identity documents are authentic and have not been stolen or tampered with.
What does Settld not do?
Settld will not request the release of funds from the stated accounts. Settld will not collect payment of any monies owing to an account holder at any time. Settld will not visit Notifier, Deceased, Client, Agent or Service Provider premises to take meter readings or act on any information that has been provided. Settld does not take replace a Service Provider's own internal processes. Meaning, we will not responsibility for verifying the details provided by the Notifier to make the necessary changes, or providing details, on the stated accounts. Settld has no control over the contents of Service Providers sites, [...]
How long does it take to achieve ‘Settld’ status on the accounts?
Settld makes it quick and easy to send out notifications and tell companies how you would like the account to be handled (i.e. closed / transferred / amended). However, each Service Provider has its own internal systems and processes to follow. You can generally expect it to take between 2-4 weeks to settle accounts but some Service Providers will take longer. In the meantime, Settld will follow up with the companies for updates on your behalf, so you do not need to spend hours sitting on call lines or keeping on top of emails.
Do I have to pay anything to use Settld?
No. We do not charge members of the public to notify companies of a death.