FAQs
What if there is no will – can I still use Settld?
Yes. However, if there is no will, most banks will ask a “Next of Kin” to act on behalf of the person who died. Please check who the immediate next of kin should be here, as per the rules of Intestacy.
What will happen to joint and sole bank accounts?
For the vast majority of banks, sole accounts are frozen and closed. Joint accounts are transferred into a sole account, under the name of the living account holder.
Do I need the account number and sort code to use Settld?
This information is not mandatory, but does speed up the process for Banks if you have it to hand. We do need the deceased’s full name, their registered address on the account, and their date of birth.
What is Settld?
Settld was formed in 2020, following the personal experience of our co-founders grieving the loss of their grandma/mother-in-law. The administrative process of notifying all her service providers (utilities, banks, insurance, phone, broadband, TV licence, subscription services etc) was complicated, stressful and time consuming. Such was the stark contrast to the public sector ‘Tell Us Once’ service, that Settld was born with a mission to deliver an automated, secure bereavement notification platform for all non-government accounts.