FAQs
Should I send the closure form to Settld or the building society?
You will need to send the closure form to the building society directly. For privacy and security reasons, Settld cannot do this for you. However, we may be able to help you fill the form.
Can Settld give me a list of direct debits for the building society account?
Yes, please call the building society directly. For privacy and security reasons, Settld cannot obtain this information.
Can Settld obtain account statements and interest certificates for me?
If you need account statements and interest certificates, please call the building society. For privacy reasons, Settld cannot do this for you.
I want to use Settld on behalf of the next of kin – is this possible?
Yes. The Settld form will ask for consent from the next of kin. They will be asked to sign a short form, saying that they are happy for you to act on their behalf. Settld will not be able to notify any companies, without this information.