FAQs
What if the provider I want to notify is not on Settld’s list?
Settld can currently notify over 950 different organisations on your behalf. These include household services (utilities, TV, phone, broadband, loyalty cards), digital services (social media, digital entertainment, online shopping) and financial services (banks, building societies, credit card companies, pension providers and insurers). Please note that we will do our best to notify and streamline the communication with each Service Provider, but there may be some companies that will request to speak with you. For those companies, we will hand over that notification to you directly. To notify government agencies such as the Department of Work and Pensions or the DVLA, [...]
Can Settld notify Government Organisations such as local council, DVLA or DWP?
No. To notify any government organisation, you will need to use the public sector notification platform provided by GOV.UK. If the organisation you wish to notify is on this list, please use Tell Us Once for these notifications.
What does Settld do?
Settld informs any non-government organisation of a death in one go, and handles the closure or transfer of accounts (from banks to social media providers) in one secure place. We also provide guidance and links to other services you may need, such as Probate, property clearance and local grief support.
How long will it take for the betting provider to stop sending mail in the name of the person who died?
Most companies take up to 6 weeks to update their systems. Unfortunately, timeframes are set by each organisation, and Settld does not have direct control over this process. Wherever possible, Settld works with companies to provide a better bereavement service, so please let us know if problems persist and we will flag this to the Energy provider for you.