FAQs
Can I use Settld on behalf of someone else, to help them?
Yes. In this case, the Settld form will ask you to obtain permission to proceed from the next of kin or the named Executor (if there is a Will). They will be asked to sign a short form, saying that they are happy for you to act on their behalf. Settld will not be able to notify any companies, without this information.
Is this service secure?
Yes. Settld is compliant with all data laws and requirements. We use industry best practices to ensure data security in storage and transmission. We run our service on cloud based products that have the highest privacy and security protection. Onfido, the identity verification provider that we work with, is used to verify that your documents are authentic and have not been stolen or tampered with.
Is Settld a legal service?
Settld is an intermediary and not a legal firm. However, we are formally supported by the Law Society, and part of the Barclays Bank Legal Tech program.
What if I need help filling in the form?
Please call us on 0333 111 1111 or email support@settld.care. One of our support agents will be happy to assist you.