These are the documents we always need: Death Certificate (if this is not available, the Interim Coroner’s Certificate) Proof of your identity: your passport, driving licence or residency card These are the documents we may need, depending on the service provider: A Will, if one exists. You’ll need to upload the title page, the page with the Executor details and the signature page Proof of your address. A recent utility bill is preferred, but a council tax bill is also acceptable. If you don’t have either of these, a credit card, bank or building society statement issued in the last [...]

Whilst every Service Provider has different rules, many financial institutions require a certified copy of the death certificate to act as proof of death when closing accounts. These cost £11 each and are typically not returned to you once completed. Settld always attempts to use a digital channel to correspond with Service Providers, therefore reducing the number of certified copies of death certificates you would require.

Account numbers (if you have them) Customer reference numbers (if you have them) These details often are not mandatory, but they do help Service Providers to respond faster. Most companies will be able to find the account using the full name of the person who died, their registered address on the account, and their date of birth.

We ask for a picture or scan of the original Death Certificate because a lot of companies require this for their records. The death must be matched against the General Register Office (GRO) data, to prove the death happened and prevent fraud. If you have not received the death certificate yet, please upload the Coroner’s Interim Certificate.  Please note that some companies request a physical death certificate to be posted to them. In that case, we will let you know the address to send it to.