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Boss of bereavement admin firm urges utility companies to point customers to Settld one-stop shop
UK water companies are being encouraged to work even more closely with death administration firm Settld. This means they can comply quickly with new guidance from the regulator OFWAT. OFWAT wants them to place a higher priority on bereaved and vulnerable customers. OFWAT Guidelines OFWAT recently published new guidelines for water companies. These are designed to help provide better support for household customers across England and Wales. The regulator’s guidance states: “Companies should establish and implement clear and effective policies, procedures and systems and a helpful culture to identify customers in vulnerable circumstances, such as ... bereavement, and take proactive action to [...]
Bereavement Leave
Bereavement Leave and Bereavement Payments Bereavement leave is time taken off work when someone has died. Most employers will allow staff to take bereavement leave ( known as compassionate leave) when someone close dies. The amount of time you can take and whether or not you will be paid depends on the age of the person who died. Who can get bereavement leave? Bereavement leave (which is classed as one form of Compassionate Leave) is an entitlement providing either: The person who died was a dependant (a partner, parent, child or someone else who relied on the [...]
Executor Bank Accounts
Executor Bank Accounts - Everything you need to know Executing a Will can be time consuming and stressful. Holding an executor bank account is a useful part of the end-of-life admin process. This article explains: What are executor bank accounts? Why is it helpful to open one? Where can you open an executor bank account and what documents do you need? What is an executor? An executor is the person named in a will to carry out the wishes of the will. It can be an individual or a group of people. The responsibility of the executor begins on the [...]
Excepted Estates
Excepted Estates - When don’t I have to fill in Inheritance Tax Forms or apply for Probate? When someone dies, some estates are described as Excepted Estates. This means that you may not need to apply for Probate or complete inheritance tax forms. What’s an Excepted Estate? An excepted estate is one where you don’t need to report to HMRC and the Probate Registry about how much someone’s estate was worth after they died. If you don’t need probate, then you don’t need to complete IHT forms and you are likely to be an excepted estate. We have another [...]